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About

A Bit About Us:

Dr Hennie Briel and Dr Dorita Bester qualified (MBChB) from the University of the Free state in 1994 and 1995.

We both worked abroad for a few years before settling in Welkom.

Dorita received an MFaMed degree in 1998 from UOVS.

Hennie received his MBA degree in 2004.

We are very passionate about our professions and especially love the areas of diabetes, kids with ADHD and sport medicine.

Dorita loves extreme sport and have completed the Ironman on a few occasions.

Hennie loves computers and everything IT.

We have three children, Jako, Jana and Charles.

Home

Your Family Doctor in Welkom.

We aim:

To provide patients with high quality care and easy and convenient access to the surgery.

Our core values and principles are:

  • Patient-centred: putting patients at the heart of everything we do.
  • Quality: providing the highest standard of care and treatment.
  • Ethical: operating within an ethical framework through openness and transparency.
  • Passionate: being passionate about caring for our patients and there loved ones.
  • Teamwork: supporting and sharing with other medical professionals.

Personal care is the key to our philosophy and each patient is assessed as an individual.

Services

Essential services

We provide essential services for people who have health conditions from which they are expected to recover, chronic disease management and general management of terminally ill patients.

The core services provided include:

  • GP consultations
  • Diabetes screening
  • Cervical cancer screening
  • ECGs (electrical heart trace)
  • Child health surveillance
  • Certain minor surgery procedures
  • Vaccinations and immunisations
  • Anticoagulant monitoring
  • Flu immunisation
  • Ear wax and syringing
  • Minor injury service
  • Sexual health

Specialised services cover health issues such as

  • Substance misuse
  • Depression
  • Multiple sclerosis
  • Terminally ill patients
  • The homeless
  • Immigrants
  • Violent patients and
  • Those with learning disabilities.

We also offer other services which include:

  • End of life care
  • Epilepsy treatment
  • Men’s health
  • Mental health
  • Pregnancy testing and contraceptive advice
  • Stop smoking support
  • Travel advice
  • Women’s health
  • Insurance claims forms
  • Passport document, medical assessment
  • Prescription for taking medication abroad
  • Sports, pre-employment and other medicals

Terms & Conditions

Name of Company

Dr HJ Briel Inc, trading as Dr Briel & Bester.

Place of Business

The office of Dr Briel & Bester Medical Practice is situated at 34 Lategan Street, St Helena, Welkom.

Statement of Purpose

The practice provides personalised patient care with private GP services.

Registration

All patients of Dr Briel & Bester Medical Practice must register before they are able to see a GP or use any of the GP services privately.

Patients may also be registered with another general practitioner at the same time.

Fees and Payment

We charge on the basis of time spent or are likely to spend in dealing with care and for stock and consumables used.

This may include time spent considering and researching matters, making and receiving telephone calls as well as briefing and discussing outcomes with relevant specialists.

Full details of our fee structure are available on our fees page.

Fees are subject to change without notice.

Payment Terms

All fees must be paid at the time of consultation.

We accept credit/debit cards and cash.

Payments can be made in person at reception before and after appointments (should extra stock be used).

We will provide a receipt for all payments.

Further treatment will only be offered at the discretion of the doctor for any patients who have outstanding accounts.

Booking and Cancellation Policy

Patients are advised that in booking an appointment they are reserving the doctor’s time exclusively for their treatment/consultation/advice.

We require 4 hours notice for the cancellation of any appointment to avoid incurring the full cost of the booked appointment.

Telephone Advice

Telephone advice from the doctor is offered only to registered practice members.

For new problems registered patients will be routinely advised to make an appointment to see the doctor.

In certain circumstances the doctor may deem it appropriate to offer telephone advice for new episodes and these consultations will be chargeable depending on the amount of time spend and the actions taken in connection with the consultation.

Communication and Confidentiality

If patients have any preference as to the method of our communication, please inform the doctors.

We have thorough standards in the maintenance of confidentiality.

All typing, photocopying and preparation of reports is carried out internally on the premises.

Telephonic & Electronic Prescription

Requests are frequently made for repeat prescriptions to be arranged via telephone, fax or email.

These methods do not have protected legal status and objective research has shown that they are all liable to an increased level of error.

We discourage the use of prescriptions emailed or faxed and a fee is applied to any prescription authorised over the telephone or communicated electronically.

Regulation

We are fully registered with the Health Professional Council of South Africa.

We are required to comply with the principles and values on which good practice is founded as laid down by the Council.

This document was last updated on 08-01-2017